Privacy Policy

NGSpurs Private Limited

Jamshedpur, Jharkhand, India 831013

For privacy-related questions or requests:

Email: connect@ngspurs.com

We collect information that you voluntarily provide and limited technical information required to operate and secure our website.

Information you provide

When you contact us or request a product demonstration, we may collect:

• Name
• Work email address
• Phone number, if provided
• Company and job information, if provided
• Product or service of interest
• Information included in your message or inquiry
• Any other information you choose to provide

Please do not submit sensitive personal information through general website forms unless specifically requested by NGSPURS.

Technical information

When you visit our website, our hosting and security systems may process information such as:

• IP address
• Browser and device information
• Requested pages and resources
• Date and time of requests
• Basic server and security logs
• Information required to detect abuse, spam or automated submissions

Analytics information

Where enabled and permitted by applicable law, we use analytics technologies, including Google Analytics 4 and Microsoft Clarity, to understand how visitors use our website, identify usability issues and improve our content and services.

These services may process information such as device information, pages visited, interactions and identifiers associated with your browser or device.

We may use personal data to:

• Operate, maintain and secure our website
• Respond to enquiries and demo requests
• Communicate with you about products or services you have requested
• Schedule demonstrations or discussions
• Improve website performance, usability and content
• Understand how visitors use our website
• Detect, prevent and investigate spam, abuse, fraud or security incidents
• Maintain appropriate business and technical records
• Meet applicable legal or regulatory obligations

We do not sell your personal data.

Our website may use cookies, local storage and similar technologies.

Necessary technologies

We may use technologies that are necessary to operate the website, maintain security, remember your cookie preferences, or enable essential functionality.

For example, your cookie preference may be stored in your browser so that we do not repeatedly ask you to make the same selection.

Analytics technologies

Where applicable and where required, analytics technologies such as Google Analytics 4 and Microsoft Clarity are used to understand website usage and improve the visitor experience.

Where consent is required by applicable law, analytics technologies will be enabled only after the appropriate consent is provided.

You may manage available cookie preferences through the Cookie Settings option provided on the website.

For additional information, you may review:

• Google's privacy information
• Microsoft's privacy information

We may use trusted third-party providers to operate and improve our website and business processes.

These may include providers for:

• Website hosting and infrastructure
• Email delivery
• Website analytics
• Security and abuse prevention
• CRM or lead-management systems
• Cloud and technical services

These providers may process personal data on our behalf or, depending on the service, process information as independent controllers.

We only use providers that are reasonably necessary for the operation of our website and business activities.

Where personal data is transferred or processed outside India or your country of residence, the applicable legal and contractual safeguards will be considered based on the relevant jurisdiction and service.

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain legitimate business records, resolve disputes, prevent abuse, or comply with legal obligations.

Examples include:

• Demo and contact information: Retained for as long as reasonably necessary to respond to your enquiry, manage the business relationship and maintain appropriate records.
• Security and server information: Retained according to the operational and security requirements of our hosting and infrastructure systems.
• Analytics information: Retention depends on the configuration of the relevant analytics services and their applicable policies.
• Cookie preferences: Stored in your browser until you clear the relevant site data or change your preference.

We periodically review retained information and delete or anonymize information when it is no longer required, subject to applicable legal or business requirements.

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, misuse, alteration, disclosure or destruction.

Security measures may include access controls, secure communications, infrastructure security, monitoring and appropriate operational safeguards.

However, no website or internet transmission can be guaranteed to be completely secure.

Your rights depend on your location and the laws applicable to the processing of your personal data.

You may contact us to request access to, correction of, or deletion of personal data where applicable.

EEA/UK — GDPR

If the GDPR applies to you, you may have rights including:

• Access — Request information about and access to your personal data.
• Rectification — Request correction of inaccurate or incomplete data.
• Erasure — Request deletion of your personal data where applicable.
• Restriction — Request restriction of processing in certain circumstances.
• Objection — Object to certain processing, including processing based on legitimate interests or direct marketing.
• Data portability — Receive certain personal data in a structured, commonly used and machine-readable format where applicable.
• Withdraw consent — Where processing is based on consent, withdraw that consent.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority.

Where applicable, we aim to respond to valid GDPR requests within the timeframe required by applicable law.

India — Digital Personal Data Protection Act

Where the Digital Personal Data Protection Act, 2023 and applicable rules apply, individuals may have rights available under the applicable framework, including rights relating to:

• Access — Access to information about personal data processing.
• Correction — Correction of personal data.
• Erasure — Erasure of personal data where applicable.
• Grievance redressal — Raise a grievance regarding our processing of your personal data.
• Nomination — Nomination, where permitted by law.

Requests or grievances may be submitted to:

connect@ngspurs.com

We will handle requests in accordance with applicable law.

The NGSPURS corporate website is intended for business and professional audiences and is not directed at children.

NGSPURS may provide products or services to educational institutions that involve the processing of student information. Such processing may be governed by separate customer agreements, institutional privacy notices and applicable data-protection requirements.

Where NGSPURS processes personal data on behalf of an educational institution or other customer, the applicable customer agreement and data-processing arrangements may define the respective responsibilities of NGSPURS and the customer.

We do not knowingly collect children's personal data through the general corporate website.

If you believe that a child has provided personal data to us through the website, please contact us at connect@ngspurs.com.

If you provide your contact information to NGSPURS, we may use it to respond to your enquiry and provide information related to the products or services you requested.

Where we send marketing communications, we will provide an appropriate method to opt out or unsubscribe where required by applicable law.

Opting out of marketing communications does not prevent us from sending essential or transactional communications relating to an existing enquiry, service or business relationship.

NGSPURS and its service providers may process personal data using infrastructure located in countries other than your country of residence.

Where applicable, we take reasonable steps to ensure that such processing is subject to appropriate contractual, technical and legal safeguards required by applicable data-protection laws.

Our website may contain links to third-party websites, platforms or services.

NGSPURS is not responsible for the privacy practices, security or content of those third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or business practices.

When we make changes, we will update the "Last updated" date at the top of this page.

Where appropriate, material changes may also be highlighted on the website.

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to raise a privacy-related grievance, contact us:

NGSpurs Private Limited

Jamshedpur, Jharkhand, India 831013

Email: connect@ngspurs.com

Subject: Privacy Request

We will review and respond to your request in accordance with applicable law.

Terms of Service: ngspurs.com/terms