Facility Management
Facility Management AI Solutions
A facility team is judged on the things residents notice — the gate that took too long, the visitor nobody logged, the lift that stayed broken. NGSPURS puts perimeter, visitor flow, maintenance and collections into a single operating picture, so the answer is on a screen before the complaint is in a WhatsApp group.
- Perimeter and gate AI
- Visitor lifecycle
- Work order automation
- Collections visibility
Typical outcome
Live0%
of visitor entries logged without manual data entry
- average gate clearance for a known vehicle
- 0saverage gate clearance for a known vehicle
- of perimeter events retained with video
- 0%of perimeter events retained with video
- sites managed from one console
- 0+sites managed from one console
What your current process cannot see
Most facility incidents are not security failures. They are record-keeping failures that only look like security failures afterwards.
The visitor register is a paper book
Names are illegible, phone numbers are invented and nobody can answer who was on site last Tuesday without turning pages.
The perimeter is watched only after something happens
Footage gets reviewed when there is a complaint. Until then a boundary breach at 03:00 is just a file on a hard drive.
Work orders live in three chat groups
A leak reported to a guard, escalated by voice, forgotten by morning. No ticket, no owner, no history — until the resident escalates to the committee.
Dues are chased, not managed
Maintenance collection depends on someone remembering to follow up, so recovery slips and the reserve fund quietly thins.
One control room for the whole estate.
Same cameras. Different outcome.
The infrastructure does not change. What changes is whether anything is watching it, and whether what it sees reaches the person who can act.
- Paper visitor register at every gate
- Cameras recording but nobody watching
- Complaints raised over voice and chat
- Guard rosters and attendance on a register
- Dues followed up from memory and spreadsheets
- Plate and identity captured automatically at entry
- Perimeter and zone breaches alerting in real time
- Every complaint a ticket with an owner and an SLA
- Guard attendance verified by face and geo-fence
- Dues ageing visible with automated reminders
Built for facility management conditions
The operational surface of a facility, from the boundary wall to the balance sheet.
Perimeter intrusion detection
Virtual tripwires along boundary walls and rooftops with loitering and climbing detection, tuned to ignore animals and foliage.
ANPR and gate automation
Read plates at entry, match against resident and expected-visitor lists, and lift the barrier for known vehicles without a guard keying anything in.
Visitor lifecycle
Pre-approval from the resident app, identity capture at the gate, in-and-out timestamps and a searchable log that survives an audit.
Staff attendance and patrol
Face-verified guard and housekeeping attendance with geo-fenced patrol checkpoints, so the roster you pay for is the roster on site.
Work order and SLA tracking
Complaints become tickets with an owner, a due time and an escalation path, raised from the resident app or straight from an alert.
Billing and collections
Maintenance invoicing, dues ageing, automated reminders and payment reconciliation, with the committee-ready report generated for you.
Detect. Understand. Act.
An alert on its own is noise. The value is in what happens between the event and the fix — and that is the part most systems leave to you.
01 — Detect
An unlisted vehicle at the main gate, 22:40
The plate does not match a resident or an approved visitor. Instead of a guard writing it into a book, the entry is captured, the vehicle is held at the barrier and the flat it claims to be visiting gets a push notification to approve or decline.
Event stream
LivePerimeter tripwire crossed
North boundary — Sector 3
02 — Understand
The same plate, four late nights this month
The log shows the vehicle has entered on four occasions after 22:00, each time approved by a different flat, each time staying under twenty minutes. One visit is nothing. The pattern is a conversation the committee needs to have.
03 — Act
A rule at the gate and a report to the committee
Late-night entries now require resident approval in the app rather than a guard's judgement, and the committee gets the pattern with the footage attached. The guard stops being the person who has to say no.
One deployment, three different jobs
The same data, presented for the decision each role actually has to make. Nobody should have to read a safety dashboard to find a maintenance answer.
What we deploy in facility management
The questions we actually get asked
What facility management teams want to know before they commit to a pilot.
Together, let’s shape
The future of operational AI
Products that see the floor, move the field, and brief the board.
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